FAQs

Customization

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Shipping

How much is shipping?

👉 We offer free shipping on all orders worldwide! 🌍✈️

What's my order status?

Wondering about your order status? Check it instantly with our easy order lookup app!

How long does it take to get my order?

At Theodoros, every piece is crafted with meticulous attention to detail. Unless otherwise stated, all our leather goods are made to order.

Production Time: Orders are crafted and ready to ship within 3 business days.
Shipping Options:

  • Standard Delivery: 3-4 weeks
  • Expedited Delivery: 3-5 days

All orders come with a tracking number for your convenience.

Our Products

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Payment

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Returns

What's your Extended Warranty?

All our items are backed by up to 10 years of coverage when used under normal conditions and for their intended purpose. If a defect arises, we’ll cover all shipping costs—simply send it to us for a free repair or replacement.

This warranty covers material and craftsmanship defects but does not apply to damage caused by misuse, abuse, negligence, or accidents. Natural wear, markings, and discoloration (patina) are also excluded.

For full details, please visit our Returns & Exchanges page.

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Still need help?

Our 24/7 Live Chat Support is here for you!